Last Updated: May 28, 2025

Welcome to eazro! This Privacy Policy describes how we collects, uses, and discloses your personal data when you visit, use, or make a purchase from https://www.eazro.com

1. Personal Data We Collect

We collect various types of personal data to provide and improve our services to you.

Data You Provide Directly to Us:

When you create an account, place an order, contact us, or subscribe to our newsletter, you may provide us with:

  • Account Information: Name, email address, username, password, phone number.
  • Order Information: Shipping address, billing address. While we do not directly store your full credit card details (these are securely processed by our payment gateways), we may receive confirmation of your payment.
  • Communication Data: Information you provide when you communicate with us via email, contact forms, or live chat logs.
  • Marketing Preferences: Your choices regarding receiving marketing communications from us.

Data Collected Automatically:

When you visit and interact with our Site, we automatically collect certain information about your device and Browse activity through cookies and similar tracking technologies. This includes:

  • Device Information: Your IP address, browser type, operating system, and other technical information.
  • Usage Data: Details of how you use our Site, such as pages visited, products viewed, search queries, and the referring website.

Data from Third Parties:

We may receive certain personal data from third-party service providers that assist us in operating our business, such as:

  • Payment Processors: Confirmation of payment transactions.
  • Shipping Providers: Updates on delivery status.
  • Marketing Platforms: Information related to marketing campaign performance.

2. How We Use Your Personal Data

We use the personal data we collect for various purposes, including:

  • Processing and Fulfilling Orders: To process your purchases, manage your payments, and deliver your products to you.
  • Managing User Accounts: To create and maintain your account, allowing you to access your order history and preferences.
  • Communicating with You: To send you order updates, respond to your inquiries, and provide customer support.
  • Marketing and Promotions: To send you newsletters, promotional offers, and information about products or services that may be of interest to you, based on your marketing preferences.
  • Personalizing User Experience: To tailor your experience on our Site by displaying relevant products and content.
  • Improving Our Services: To understand how our Site is used, analyze trends, and make improvements to our products, services, and website functionality.
  • Fraud Prevention and Security: To detect and prevent fraudulent activities, ensure the security of our Site, and protect our legitimate business interests.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Personal Data

We share your personal data with third-party service providers who assist us in operating our business and providing our services. These third parties are obligated to protect your data and only use it for the purposes for which it was disclosed. We share data with:

  • Payment Processors: Such as WooCommerce Payments, to securely process your transactions. We do not store full credit card details on our servers.
  • Shipping Providers: The shipping companies responsible for delivering your orders.
  • Marketing Platforms: Such as Mailchimp and HubSpot, to manage and send our marketing communications.
  • Analytics Providers: Such as Google Analytics, to help us understand how users interact with our Site.
  • Cloud Hosting Providers: Such as Namecheap, for the storage and hosting of our website data.

We may also disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your Rights Regarding Your Personal Data

Depending on your location and applicable data protection laws, you may have the following rights concerning your personal data:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure (“Right to Be Forgotten”): You have the right to request the deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You have the right to request that we limit the way we use your personal data in certain situations.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
  • Rights Related to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us using the contact details provided below.

6. Data Security

We implement reasonable security measures, including encryption (HTTPS) for data transmission and secure storage practices, to protect your personal data from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your Browse experience, analyze site usage, and support our marketing efforts.

  • Essential Cookies: Necessary for the website to function and cannot be switched off in our systems.
  • Analytics Cookies: Help us understand how visitors interact with the website by collecting and reporting information anonymously.
  • Marketing Cookies: Used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

Currently, users cannot directly manage their cookie preferences through our website settings. However, you can manage cookies through your web browser settings. Most browsers allow you to block or delete cookies. Please note that blocking or deleting cookies may affect the functionality of our Site.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and revise the “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: customer.services@eazro.com