Last Updated: September 7, 2025
eazro’s Refund Policy
We understand that sometimes an item just isn’t the right fit. Our goal is to make the refund process as clear and straightforward as possible for you.
1. Refund Eligibility
Refunds are typically processed for returned items that are unused, unwashed, and in their original condition with all tags and packaging intact.
The refund will be issued to your original method of payment.
2. Non-Refundable Items
Certain items are considered final sale and are not eligible for a refund. This includes:
Gift cards
Items marked as “Final Sale” or “Clearance”
Certain personal care products or intimate apparel for hygiene reasons
3. How to Get a Refund
The first step is to initiate a return. Please follow the steps on our [Returns page](link to your returns page) to send the item back to us.
Once we receive and inspect your returned item, we will send you an email to notify you of the status of your refund.
4. Refund Processing Time
If approved, your refund will be processed immediately. A credit will automatically be applied to your original method of payment within 5-10 business days, depending on your bank’s processing times.
5. Late or Missing Refunds
If you haven’t received a refund yet, please take the following steps:
First, check your bank account again.
Then, contact your credit card company. It may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at customer.services@eazro.com for assistance.
Questions?
If you have any questions about our refund policy, don’t hesitate to reach out to our customer support team at customer.services@eazro.com